Product Features and Overview

Creating Personalized Care and Monitoring

First Time Use

Welcome to Senryor Application

Device Troubleshooting

Solutions for a Smooth Experience

Device Logins and Account Management

A Guide to Using Key App Features

Account Login

Managing Senryor Account

Installation FAQs

Welcome to Senryor Download Zone

What is the Seenyor device, and who is it for?Open iconicon that represents the state of the summary

Seenyor is a non-wearable monitoring device designed to enhance the safety and well-being of elderly individuals. It monitors for falls, tracks vital signs, and provides alerts to caregivers, making it ideal for families and assisted living facilities.

What features does the Seenyor system offer?Open iconicon that represents the state of the summary

Seenyor includes fall detection, real-time monitoring, two-way voice communication, heart and breathing rate monitoring, sleep analysis, and customizable alerts.

How does Seenyor’s fall detection work?Open iconicon that represents the state of the summary

Seenyor uses radar technology to instantly detect falls, alerting caregivers or monitoring centers to ensure prompt assistance while maintaining resident privacy.

Can I customize the alerts I receive?Open iconicon that represents the state of the summary

Yes, alerts can be tailored to specific needs, allowing caregivers to receive notifications about key health metrics and activities.

Does the system provide wellness monitoring?Open iconicon that represents the state of the summary

Yes, Seenyor monitors vital signs like heart rate and breathing patterns, helping caregivers track wellness over time and detect unusual trends.

How does the two-way voice feature work?Open iconicon that represents the state of the summary

Seenyor’s two-way voice communication allows caregivers to speak directly with residents through the device, providing immediate interaction during emergencies.

How does Seenyor help with sleep tracking?Open iconicon that represents the state of the summary

Seenyor monitors sleep patterns and quality, providing caregivers with insights into residents' rest, which helps in customizing care plans.

What technology powers Seenyor’s monitoring system?Open iconicon that represents the state of the summary

Seenyor operates on advanced radar and millimeter-wave technology, enabling non-intrusive, accurate monitoring of movements and vital signs.

How does Seenyor improve safety for residents in assisted living?Open iconicon that represents the state of the summary

Seenyor’s real-time monitoring and alerts enable quick responses to falls or health changes, helping prevent severe outcomes and enhancing resident safety.

Is the system privacy-focused?Open iconicon that represents the state of the summary

Yes, Seenyor uses radar-based monitoring rather than cameras, ensuring privacy while providing necessary safety monitoring.

How does Seenyor ensure data privacy and security?Open iconicon that represents the state of the summary

Seenyor prioritizes privacy with radar-based monitoring and encrypts all data, ensuring that resident information remains secure.

Is Seenyor a wearable device?Open iconicon that represents the state of the summary

No, Seenyor is a non-wearable, passive monitoring device, providing safety without intruding on daily routines.

What makes Seenyor different from other fall detection systems?Open iconicon that represents the state of the summary

Unlike traditional systems, Seenyor doesn’t rely on cameras or wearables, providing highly accurate monitoring while ensuring privacy.

Does Seenyor offer real-time monitoring?Open iconicon that represents the state of the summary

Yes, Seenyor provides real-time monitoring and sends immediate alerts for falls or unusual health changes.

Can Seenyor track health metrics like heart rate and breathing?Open iconicon that represents the state of the summary

Yes, Seenyor monitors health indicators such as heart rate and breathing, helping caregivers track wellness trends.

Is the Seenyor device easy to install?Open iconicon that represents the state of the summary

Yes, Seenyor is designed for simple installation with step-by-step guidance, typically mounted at a height of 1.6 meters.

Does Seenyor work with an app, and what features does the app include?Open iconicon that represents the state of the summary

Yes, the Seenyor app allows caregivers to view real-time data, receive alerts, and monitor wellness remotely.

How far away can the device detect movements?Open iconicon that represents the state of the summary

Seenyor’s detection range generally covers a standard room size, making it ideal for spaces up to 3x3 meters on each side.

Is there a monthly subscription fee for Seenyor?Open iconicon that represents the state of the summary

Yes, Seenyor requires a monthly subscription that covers real-time alerts, app access, and device updates.

What support is available for setting up and using the Seenyor device?Open iconicon that represents the state of the summary

Seenyor provides setup support, documentation, and customer service to ensure a smooth installation experience.

Does the device provide alerts for unusual health changes?Open iconicon that represents the state of the summary

Yes, Seenyor sends alerts for unusual changes in health indicators, allowing for proactive care.

What types of alerts can caregivers receive from Seenyor?Open iconicon that represents the state of the summary

Caregivers can receive alerts for falls, irregular heart rates, unusual breathing patterns, and other wellness changes.

Is there a limit on the number of caregivers who can receive alerts?Open iconicon that represents the state of the summary

Multiple caregivers can receive alerts through the app, ensuring someone is always notified in emergencies.

How durable is the Seenyor device?Open iconicon that represents the state of the summary

Seenyor is designed for long-term use with high-quality materials to withstand regular use in assisted living environments.

Can Seenyor be used in private homes as well as assisted living facilities?Open iconicon that represents the state of the summary

Yes, Seenyor is versatile and can be installed in private homes to support independent living.

What happens if a resident falls and cannot respond?Open iconicon that represents the state of the summary

Seenyor sends an alert to caregivers or a monitoring center, enabling immediate response even if the resident is unable to respond.

How often does the Seenyor device need maintenance or updates?Open iconicon that represents the state of the summary

Seenyor requires minimal maintenance, with software updates typically managed remotely.

Does the Seenyor system require Wi-Fi or a data connection?Open iconicon that represents the state of the summary

Yes, Wi-Fi is necessary for real-time monitoring and alerts.

Can the Seenyor device detect activity in dark or low-light conditions?Open iconicon that represents the state of the summary

Yes, Seenyor’s radar technology is effective in all lighting conditions.

Is the Seenyor device covered by any warranty?Open iconicon that represents the state of the summary

Yes, Seenyor includes a warranty covering functionality. Contact customer support for specific details.

Can residents or family members access the monitoring data?Open iconicon that represents the state of the summary

With permission, family members or caregivers can access real-time data through the Seenyor app.

How does Seenyor handle emergencies or urgent situations?Open iconicon that represents the state of the summary

Seenyor provides real-time alerts and can connect caregivers via the app to offer immediate assistance in emergencies.

What are the installation requirements for Seenyor?Open iconicon that represents the state of the summary

Seenyor should be mounted at 1.6 meters with access to power and Wi-Fi. Detailed instructions are provided.

Is Seenyor FDA-approved or regulated as a medical device? Open iconicon that represents the state of the summary

Seenyor is designed as a wellness device and does not require FDA approval.

Can Seenyor track sleep patterns and provide reports? Open iconicon that represents the state of the summary

Yes, Seenyor monitors sleep and provides detailed reports to caregivers.

Does Seenyor support voice interactions for emergency situations? Open iconicon that represents the state of the summary

Yes, Seenyor includes a two-way voice feature, allowing caregivers to communicate with residents during emergencies.

How does Seenyor help facilities improve their level of care? Open iconicon that represents the state of the summary

Seenyor’s data and alerts help caregivers provide personalized, proactive care, improving safety and resident satisfaction.